OUR TERMS, CONDITIONS AND POLICIES
LEGAL NOTICE
All notices from JHL Industries to you may be posted on our website and will be deemed delivered within thirty (30) days after posting. Notices from you to JHL Industries shall be made either by regular mail or first-class mail to the address provided on our website.
Delivery shall be deemed to have been made by you to JHL Industries five (5) days after the date sent.
COPYRIGHT NOTICE
All content appearing on this website is the property of JHL Industries.
Copyright © 2019 JHL Industries. All rights reserved.
As a user, you are authorized only to view, copy, print, and distribute documents on this website provided that:
The document is used for informational purposes only, and
Any copy of the document (or portion thereof) includes the following copyright notice:
“Copyright © 2019 JHL Industries. All rights reserved.”
TRADEMARKS
All brand names, product names, service names, and process names appearing on this website are trademarks or registered trademarks of their respective holders.
Reference to or use of any product, service, or process does not imply recommendation, approval, affiliation, or sponsorship by JHL Industries.
Nothing contained herein shall be construed as conferring any license or right under any patent, copyright, or trademark of JHL Industries or any third party, except as expressly granted herein.
TERMS OF USE
This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Product details, pricing, and availability may change without notice.
JHL Industries reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including if customer conduct violates applicable law or harms the interests of JHL Industries and its affiliates.
PRIVACY POLICY
JHL Industries, Inc. will not sell or share personal information with any third party without your permission.
We are committed to protecting the privacy of visitors to our website. Any personal information collected will be used solely for internal purposes unless you voluntarily choose to join our mailing list.
If you have any questions or concerns about your privacy, please contact us.
SHIPPING AND DELIVERY
Order Cutoff Time: 2:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)
Orders placed before 2:00 PM are typically processed the same day.
Handling Time: 0–1 business days
We prepare shipments Monday through Saturday.
Transit Time:
United States: 3–7 business days
Canada: 5–10 business days
Mexico: 5–10 business days
Delivery times may vary depending on carrier delays, holidays, or destination location.
Shipping Availability:
At this time, JHL Industries ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands.
We also ship to Canada and Mexico, but not to other international destinations.
The risk of loss and title for all merchandise passes to you once the shipment is handed over to the carrier.
Shipping to Canada:
Customers must contact JHL Industries before ordering. Shipping charges and delivery times will be confirmed individually by our sales team.
INTERNATIONAL
Customs and import duties may apply to international orders once the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country.
Please contact your local customs office for details before placing an order.
JHL Industries is not responsible for any additional taxes, customs fees, or delays caused by international customs processes.
SALES TAX
JHL Industries charges sales tax for merchandise based on applicable state tax laws and the destination of the shipment.
WARRANTIES
The content and information provided on this website are provided “as is” and without any warranties of any kind, express or implied.
JHL Industries disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall JHL Industries be liable for any special, indirect, incidental, or consequential damages, even if advised of the possibility of such damages.
Product warranties, if any, are provided solely by the manufacturer or supplier.
RETURN POLICY
We want you to be completely satisfied with your purchase from JHL Industries. If you are not satisfied, you may request a return within 30 days of delivery.
To initiate a return, please contact our customer service team at [insert your support email] with your order number and reason for return. We will provide instructions and the appropriate return address.
Return Details:
Return Window: 30 days from the date of delivery.
Return Method: By mail.
Return Cost: Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect.
Condition of Items: Returned items must be unused, in original packaging, and include all accessories.
Refunds: Once your return is received and inspected, refunds are issued to your original payment method within 5–7 business days.
If your product arrived damaged or incorrect, we will replace or refund it at no cost to you.
For any return inquiries, email us at sales@jhlind.com.
MISCELLANEOUS
Void Where Prohibited: Not all products or services on this website are available in all locations. JHL Industries reserves the right to limit product availability by region.
Governing Law: These Terms are governed by the laws of the State in which JHL Industries is registered. Both parties consent to the jurisdiction of the courts of that State or, in cases of diversity, the United States District Court for that district.
Entire Agreement: These Terms and Conditions constitute the entire agreement between you and JHL Industries regarding this website and supersede all prior communications or proposals.
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain in full effect.